Tips and Technical Support

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Software Support

Instructions for update

Including BOARDWARE, MEETWARE, POLOWARE, TIMEWARE, and WORKWARE

TIMEWARE3

Computers & USB Drivers for CTI

USB Drive

Your software includes a flash drive labeled "USB Drivers for Computer Timing Interface". Use it to install the necessary CTI drivers.

If Windows doesn’t install the drivers automatically, follow the Driver Installation Guide (written for Windows 7 but works on other versions).

For Windows 10 & 11, scroll to the Processor Architecture grid and select X86 (32-bit) or X64 (64-bit) under Windows (Universal). Download and run the file with Administrative Privileges if required.

Hardware

Dive Judges Consoles

Scoreboards

Diagnosing IST Scoreboard Problems


LED Panel Replacement

Master Replacement

Personality Module Replacement

Replacing the RJ11 Jack in your IST Scoreboard

Installing Smart Cord TBF

Electronic Start

Testing the SWIMSTART's Audio & Strobe Circuits

SWIMSTART Battery Replacement

Microphone Cable Connector Drawing

Touchpads / Deck Cables / Backup Buttons

Banana Plug Replacement

Touchpad Polarity Test with Multimeter

Banana Plug Polarity Test with Multimeter

Touchpad Bracket Selector

Diagnosing IST Deck Cable Problems

Swim Repairs

Swim Product Repair

Request RMA

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