Support
Tips and Technical Support
Your software came with a flash drive labeled "USB Drivers for Computer Timing Interface". If you have the flash drive you can recover the necessary drivers for the CTI from there.
Driver Installation Guide - for drivers that Window's couldn't install directly (instructions for Window 7, but also works on other versions).
Download Windows 10 & 11 Drivers
Scroll down to the Processor Architecture grid. In the line labeled Windows (Universal)**** (for Windows 10 & 11 only), select either X86 (32-Bit) or X64 (64-Bit) depending on your computer's operating system (see About on Settings on your computer). Download and Run the file. Note that Administrative Privilege will probably be required.