Tips and Technical Support Center

Click on any of the links below to bring up pages of useful information on many different topics. Adobe Acrobat is required to view these files.

Software Support

General: 
Instructions for updating MEETWARE, POLOWARE and TIMEWARE

BOARDWARE: 
BOARDWARE 3 with Virtual Serial Ports Installation

MEETWARE: 
MEETWARE Installation Instructions
MEETWARE Quick Reference 
Reinstalling MEETWARE 
Running MEETWARE on a Terminal (marshalling computer)

MEETWARE3: 
MEETWARE3 Installation Instructions 
MEETWARE3 Quick Reference 
Reinstalling MEETWARE3
Running MEETWARE3 with a Terminal

TIMEWARE: 
TIMEWARE 2 Installation Instructions
TIMEWARE 2 Quick Reference 
Reinstalling TIMEWARE 2
Tips for using TIMEWARE with Hy-Tek's MEET MANAGER

TIMEWARE3: 
TIMEWARE3 Installation Instructions 
TIMEWARE3 Quick Reference 
Reinstalling TIMEWARE3
Tips for using TIMEWARE3 with Hy-Tek's MEET MANAGER

POLOWARE:
POLOWARE 2 Installation Instructions
POLOWARE 2 Quick Reference 
Reinstalling POLOWARE 2
POLOWARE Cable Wiring Diagram


Hardware Support

Computers:
Computer Requirements 
Setting up USB Ports
Make “in use” USB Ports available
IST USB Driver for Computer Timing Interface with USB cable (Windows 2000 through Windows 7) 
Driver for USB to DB9 Serial Adapter cable (Select part number 26886 for Windows 98-XP, XP-64, Vista or Windows 7.) 
Driver Installation Guide for drivers that Window's couldn't install directly (instructions for Window 7, but also works on other versions)

Diving Judges' Consoles: 
Diving Judges' Console Manual

Repairs: 
Swim Product Repair Prices

Scoreboards:
Diagnosing Scoreboard Problems
Overview of Scoreboard Installation
Replacing an LED panel
Replacing the Master Board
Checking or changing the Personality Module on LED Panels
Replacing the RJ11 Connector on your IST Scoreboard
Scoreboard Cable Wiring Diagram

SWIMSTART:
Testing the SWIMSTART’s Audio & Strobe Circuits
Microphone Cable Connector Drawing

Touchpads, Deck cables & Backup Buttons: 
Testing Touchpad Polarity 
Touchpad Bracket Selector
Maintaining Deck Cables and In-Deck Wiring
Diagnosing Touchpad/Backup Button/Deck Cable Problems
Installing a Swim Deck Switch