Tips and Technical Support Center

Click on any of the links below to bring up pages of useful information on many different topics. Adobe Acrobat is required to view these files.



Software Support

Instructions for updating MEETWARE, POLOWARE and TIMEWARE

BOARDWARE3: 

BOARDWARE3 with Virtual Serial Ports Installation

MEETWARE: 

MEETWARE Installation Instructions

MEETWARE Quick Reference 

Reinstalling MEETWARE 

Running MEETWARE on a Terminal (marshalling computer)

MEETWARE3: 

MEETWARE3 Installation Instructions 

MEETWARE3 Quick Reference 

Reinstalling MEETWARE3

Running MEETWARE3 with a Terminal

TIMEWARE: 

TIMEWARE2 Installation Instructions

TIMEWARE2 Quick Reference 

Reinstalling TIMEWARE2

Tips for using TIMEWARE with Hy-Tek's MEET MANAGER

TIMEWARE3: 

TIMEWARE3 Installation Instructions 

TIMEWARE3 Quick Reference 

Reinstalling TIMEWARE3

Tips for using TIMEWARE3 with Hy-Tek's MEET MANAGER

POLOWARE2: 

POLOWARE2 Installation Instructions

POLOWARE2 Quick Reference 

Reinstalling POLOWARE2


Hardware Support

Computers: 

Computer Requirements 

Setting up USB Ports

Make “in use” USB Ports available

IST USB Driver for Computer Timing Interface with USB cable (Windows 2000 through Windows 8) 

Driver for USB to DB9 Serial Adapter cable (Select PC Devices, 26886 WinXP-Vista-7-8) 

Driver Installation Guide for drivers that Window's couldn't install directly (instructions for Window 7, but also works on other versions)

Diving Judges' Consoles: 

Diving Judges' Console Manual


Repairs

Swim Product Repair Prices

Pace Clocks:

SWIMCOUNT-HX/SWIMCLOCK-HX Battery Replacement

Scoreboards:

Diagnosing Scoreboard Problems

Overview of Scoreboard Installation

Replacing an LED panel

Replacing the Master Board

Checking or changing the Personality Module on LED Panels

Replacing the RJ11 Connector on your IST Scoreboard

Smart Cord TBF Installation Instructions  This device is covered by the manufacturer's lifetime warranty.  Call 800/882-8285 for additional information.

SWIMSTART: 

Testing the SWIMSTART’s Audio & Strobe Circuits

Microphone Cable Connector Drawing

Touchpads, Deck cables & Backup Buttons: 

Replacing Banana Plugs on Backup Buttons

Testing Touchpad Polarity

Touchpad Bracket Selector

Maintaining Deck Cables and In-Deck Wiring

Diagnosing Touchpad/Backup Button/Deck Cable Problems

Installing a Swim Deck Switch