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Frequently
Asked Questions
What happened to your
timing console?
We never had one! IST uses your
IBM-compatible computer and our TIMEWARE Software instead of a timing
console. TIMEWARE combines the timing functions of your old timing
console and does even more! Use the Message function to turn your
IST alphanumeric scoreboard into a Message Center. With
additional software, you can link to another computer running Hy-Tek's
MEET MANAGER, and upload names and team codes to display on IST's
alphanumeric scoreboards, then download times directly to MEET
MANAGER. What could be easier!
How can you time with a
computer clock? Don't they vary from machine to machine?
Yes, they do and that's why we don't
use the computer's clock for timing. TIMEWARE Software comes
with a Computer Interface that houses our extremely accurate clock
circuit. The Computer Interface connects to your computer
through a serial port (we provide the cable). The Interface is
also where you plug in your deck cable and scoreboard, and it converts
the incoming data to a format your computer can understand.
There's even a connector for a backup button, so you can back up the
starting system at the beginning of each race.
I suppose I need a
really fast computer to make this work.
Not at all. Many older computers
will work just fine. TIMEWARE requires a Pentium running Windows
95, 98, NT, ME, 2000 or XP. 16 Meg of Ram is the minimum, but 32
Meg is recommended. You'll also need a VGA or Super VGA
monitor, a CD and/or floppy drive and a mouse. If you want to
link to a second computer running Hy-Tek's MEET MANAGER, you'll need
the appropriate network hardware. You can also link serially if
the TIMEWARE computer has a second serial port.
If I put TIMEWARE
Software on my computer, can I still use it for
other stuff?
Of course! TIMEWARE Software only needs
about 9 meg on your hard drive, a mere pittance in these days of
gigabytes.
I already have a timing
system, but I'd like to replace the scoreboard. Are your products
compatible?
IST's TIMEWARE Timing System is
compatible with all major brands of touch pads and electronic starts,
so you can continue to use those if they're still functional. You just
need to buy the scoreboard, TIMEWARE Software and perhaps a deck
cable. Why buy more than you need? (We can connect directly to most
Colorado Time Systems deck cables, but cables from Daktronics or Omega
must be replaced.)
Can I use my current
timing console with your scoreboard?
IST's scoreboards can only be driven by
an IBM-compatible computer and TIMEWARE Software. Your current timing
console simply isn't smart enough.
I have a fairly new
scoreboard, but need a new timing console. Can you help me?
If you have a Colorado, Daktronics or
Kyrotech numeric scoreboard (one-line or multi-lane), you're in luck!
You can connect your computer to the board and just tell the TIMEWARE
Software what you're using. The scoreboard display will be the same as
before, but you will have all the additional capabilities of the
TIMEWARE Software. Several of our customers have taken this road while
they raise additional funds for a scoreboard purchase.
How well will an
electronic scoreboard hold up in the humidity?
Much better than mechanical ones, since
ours are solid state. We apply a conformal coating to our electronic
circuit boards to protect the components from the pool's humidity and
chlorine. We also use a Plexiglas lens over the LED's to guard against
wild water polo balls and flying kick boards. We've even done a water
polo ball test to see how well our product will hold up. We're so
confident in our products' durability, we warranty them for five
years!
I'm already using
a meet and team management program. Do I have to re-enter all that
data in TIMEWARE ?
No way! Since TIMEWARE Software
interfaces to the most popular meet management packages, you simply
link the computers with a network or serial connection and use the
data as it stands. You can even transfer your event lists into
TIMEWARE if you want to use them when you're not networked.
Check with your meet management provider for compatibility with
TIMEWARE.
Can I
"trade-in" my old timing equipment on a new TIMEWARE Timing
System?
We can't accept other vendor's products
as trade-in's, but there is quite a market for working, used timing
equipment. Ask around your league, or call us. We'd be glad to put a
link on our web site to help you find a buyer.
We don't have any
timing equipment and can't afford to buy it all at once. Can we start
with the basics and add more later?
Sure! Our most basic system would
include the TIMEWARE Software, SWIMSTART, deck cable and backup
buttons for each lane. We call this "semi-automatic timing",
since the swimmers get an automatic start, but a manual finish with
the backup buttons. As funds permit, you can add a one-line scoreboard
and touch pads. Later you can expand the one-line board to a
multi-lane display. Or, consider buying a complete system up front and
letting us finance it for you. Why wait?
If I only buy a
one-line board, won't I lose a lot of information?
Some, but not much. When linked to MEET
MANAGER, our one-line alphanumeric board scrolls the event name and
number, heat number, then each swimmers' lane, team code, first
initial and last name. During the event, you'll see a running clock
and the leader's splits. As the finishes come in, the board shows the
lane (identified with and "L"), the place (identified with a
"P") and the finish time. You do miss seeing each swimmers'
splits, but they'll still be on the event results report, since you
still have the same TIMEWARE Software as the folks with the big
boards.
So what is all this
going to cost?
A lot less than you'd think. IST's
alpha-numeric scoreboards are cost competitive with our competitors'
mechanical boards, and you get so much more! Numeric boards are even
less expensive. Compare our product to other LED boards and we
really shine! We're also the only one in the industry to offer direct
financing. Call us at 1-800-835-2611 or e-mail
us for a price list, or tell us your requirements and we'll send a
detailed quote. Don't forget, if you're the first in your state to
purchase a TIMEWARE Timing System, you can get a 10% FIRST IN STATE
DISCOUNT. It pays to be a leader in high tech swim timing!
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