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Frequently
Asked Questions
What happened to your
timing console?
We never had one! IST uses your
IBM-compatible computer and our TIMEWARE 2 or MEETWARE Software instead of a timing
console.
TIMEWARE 2 handles the timing functions of your old timing
console and does even more! Use the Message function to turn your
IST alphanumeric scoreboard into a Message Center. With
additional software, you can link to another computer running Hy-Tek's
MEET MANAGER, and upload names and team codes to display on IST's
alphanumeric scoreboards, then download times directly to MEET
MANAGER. What could be easier!
MEETWARE eliminates the need for a
second computer and operator by combining the functions of TIMEWARE 2
with our own meet management software. MEETWARE is especially
popular with high schools which run fewer events and often have
problems finding volunteers for timing. MEETWARE can import
entries from and export results to Hy-Tek's TEAM MANAGER. You
can even link to MEET MANAGER, just like TIMEWARE 2 if you prefer.
How can you time with a
computer clock? Don't they vary from machine to machine?
Yes, they do and that's why we don't
use the computer's clock for timing. TIMEWARE 2 or MEETWARE Software comes
with a Computer Timing Interface (CTI) that houses our extremely accurate clock
circuit. The (CTI) connects to your computer
through a USB (we provide the cable). The (CTI) is
also where you plug in your deck cable and scoreboard, and it converts
the incoming data to a format your computer can understand.
There's even a connector for a backup button, so you can back up the
starting system at the beginning of each race.
I suppose I need a
really fast computer to make this work.
Not at all. Many older computers
will work just fine, and laptops are the most popular. TIMEWARE
2 or MEETWARE require a computer running Windows 98, 2000, XP or
Vista. 32 Meg of Ram is the minimum, but 64 Meg is recommended. You'll also need CD and/or
flash drive and a mouse. If you want to
link to a second computer running Hy-Tek's MEET MANAGER, you'll need
the appropriate network hardware.
If I put TIMEWARE
2 or MEETWARE Software on my computer, can I still use it for
other stuff?
Of course! TIMEWARE 2 or MEETWARE Software only
need
about 20 meg on your hard drive, a mere pittance in these days of
gigabytes.
I already have a timing
system, but I'd like to replace the scoreboard. Are your products
compatible?
IST's Timing Systems are compatible with all major brands of touch pads and electronic starts,
so you can continue to use those if they're still functional. You just
need to buy the scoreboard, TIMEWARE 2 or MEETWARE Software and perhaps a deck
cable. Why buy more than you need? (We can connect directly to most
Colorado Time Systems deck cables, but cables from Daktronics or Omega
must be replaced.)
Can I use my current
timing console with your scoreboard?
IST's scoreboards can only be driven by
an IBM-compatible computer and TIMEWARE 2 or MEETWARE Software. Your current timing
console simply isn't smart enough.
I have a fairly new
scoreboard, but need a new timing console. Can you help me?
If you have a Colorado, Daktronics or
Kyrotech numeric scoreboard (one-line or multi-lane), you're in luck!
You can connect your computer to the board and just tell the TIMEWARE
2 or MEETWARE Software what you're using. The scoreboard display will be the same as
before, but you will have all the additional capabilities of the TIMEWARE
2 or MEETWARE Software. Several of our customers have taken this road while
they raise additional funds for a scoreboard purchase.
How well will an
electronic scoreboard hold up in the humidity?
Much better than mechanical ones, since
ours are solid state. We apply a conformal coating to our electronic
circuit boards to protect the components from the pool's humidity and
chlorine. We also use a Plexiglas lens over the LED's to guard against
wild water polo balls and flying kick boards. We've even done a water
polo ball test to see how well our product will hold up. We're so
confident in our products' durability, we warranty them for five
years!
I'm already using
a meet and team management program. Do I have to re-enter all that
data in TIMEWARE 2 ?
No way! Since TIMEWARE 2 Software
interfaces to the most popular meet management packages, you simply
link the computers with a simple network and use the
data as it stands. You can even transfer your event lists into
TIMEWARE 2.
Check with your meet management provider for compatibility with
TIMEWARE 2.
Can I
"trade-in" my old timing equipment on a new IST Timing
System?
We can't accept other vendor's products
as trade-in's, but there is quite a market for working, used timing
equipment. Ask around your league, or call us. We'd be glad to put a
link on our web site's Used Equipment Page to help you find a buyer.
We don't have any
timing equipment and can't afford to buy it all at once. Can we start
with the basics and add more later?
Sure! Our most basic system would
include the TIMEWARE 2 Software, SWIMSTART, deck cable and backup
buttons for each lane. We call this "semi-automatic timing",
since the swimmers get an automatic start, but a manual finish with
the backup buttons. As funds permit, you can add a one-line scoreboard
and touch pads. Later you can expand the one-line board to a
multi-lane display. Or, consider buying a complete system up front and
letting us finance it for you. Why wait?
If I only buy a
one-line board, won't I lose a lot of information?
Some, but not much. When using TIMEWARE
2 linked to MEET MANAGER or MEETWARE, our one-line alphanumeric board scrolls the event name and
number, heat number, then each swimmers' lane, team code, first
initial and last name. During the event, you'll see a running clock
and the leader's splits. As the finishes come in, the board shows the
lane (identified with and "L"), the place (identified with a
"P") and the finish time. You do miss seeing each swimmers'
splits, but they'll still be on the event results report, since you
still have the same TIMEWARE Software as the folks with the big
boards.
So what is all this
going to cost?
A lot less than you'd think. IST's
numeric scoreboards are cost competitive with our competitors' numeric
boards. Our alphanumeric boards may not do waving flags, but
you'll get more information than any graphics board on the market for
a LOT less money! We're also the only one in the industry to offer direct
financing. Call us at 1-800-835-2611 or complete our Product
Selector and we'll send a
detailed quote.
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